Privacy Policy
Lady Glam Boutique is run by ATTOH COMMERCE LTD. This page describes the personal information that passes through our store, the reasons we hold it, and the control you keep over it. Our handling follows the Australian Privacy Act 1988 together with the Australian Privacy Principles, and the New Zealand Privacy Act 2020. Last revised: 15 August 2026.
What you hand over
Your name, the address a parcel should go to, and the address your card is registered at. An email address and a phone number so we and the carrier can reach you. The contents and history of your orders. And whatever you write to us, by email or through the contact form.
What arrives on its own
Browsing ladyglamboutique.com generates technical signals: the device and browser you use, a rough location worked out from your IP address, the pages you open, how long you stay, and the site that sent you our way. Cookies and comparable technologies do the collecting.
Card details
These go straight into the secure environment of our payment provider. Your full card number never touches our systems — we are left with four digits and a yes or no.
Why any of it is kept
To pack your order and hand it to Australia Post or NZ Post. To send confirmations, dispatch notices and tracking links. To answer questions and process returns. To spot fraudulent transactions before they turn into losses. To understand which pieces work and which do not, so the range improves. And to email you about new arrivals, but only if you asked for that.
Who else sees it
Only the businesses that make the store function: Shopify as our platform, our payment provider, Australia Post and NZ Post as our carriers, our email and order-tracking services, and our analytics provider. Beyond that, disclosure happens only where the law compels it. We do not sell personal information, and we do not supply it to anyone for their own marketing.
Where it is held
Our suppliers operate internationally, so information may be stored or processed outside Australia and New Zealand, including in the United Kingdom, the European Union and the United States. Every provider we use is required to apply appropriate protection.
For how long
Order records stay with us for as long as servicing that order and meeting tax and accounting obligations requires. Marketing details stay until you unsubscribe. Everything else is cleared once its purpose has passed.
Cookies in practice
They hold your basket together between pages, remember what you have chosen, and show us how the store is being used. The essential ones cannot be switched off without breaking the checkout. Your browser settings let you block or clear the rest at any time.
Email you opted into
Marketing only ever goes to people who asked for it, and every message carries a working unsubscribe link that takes effect straight away. Emails about an order already placed are separate — those are part of fulfilling the order and continue regardless.
What you can ask for
A copy of what we hold. A correction to anything wrong. Deletion of what we no longer need. An end to marketing. Write to info@ladyglamboutique.com and expect an answer inside 30 days.
If you are unhappy
Tell us first so we can fix it. If our answer does not satisfy you, customers in Australia can escalate to the Office of the Australian Information Commissioner, and customers in New Zealand to the Office of the Privacy Commissioner.
Younger visitors
This is an adult store and we do not knowingly gather information from anyone under 16. If a child has given us details, let us know and they will be erased.
Keeping it safe
Encrypted connections, restricted internal access and vetted providers all play a part. No system online can be called perfectly secure, but every reasonable safeguard is in place.
Revisions
Changes appear on this page with a fresh date at the top.
Related pages
How your order is dispatched and tracked is covered in our Shipping Policy. How card data is processed at checkout is covered in our Payment Policy. The terms governing your use of this store are in our Terms of Service.
Reach us
Store name: Lady Glam Boutique
Company name: ATTOH COMMERCE LTD
Company Address: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Return Address: Lane 1177, Jianlan Road, Meixu Street, Yinzhou District, Ningbo, China
Company nr.: 17242162
Phone: +61 868 003 368
Email: info@ladyglamboutique.com
Monday to Friday | 9:00 AM – 6:00 PM (AEST)
Monday to Friday | 11:00 AM – 8:00 PM (NZST)
Saturday and Sunday | Closed
Messages are answered within 24 hours on business days.